Terms and Conditions

Returns and Replacement

Our policy is simple, if you change your mind for any reason, we’ll happily refund for any or all items returned to us unopened within 30 days of your purchase. Customers will be responsible for the cost of shipping the product back to us.

Please return your products to:

Immunotrax returns/E&J Group

3051 NE 9Th Ave

Oakland Park, FL 33334

Provide your name, address, and order number if possible so that we can refund you.

Damaged or faulty items may also be returned to the same address, and please indicate if you’d like a replacement or a full refund.

If you have any questions or would like to cancel your order before its shipped, you can email us at [email protected]